Terms & Conditions

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General Terms & Conditions

These are the terms and conditions of any contact between Wild Vista Expedition (the services providers) and you (all persons traveling with us, named on a booking). They are very important, so please take time to read them. Confirmation of travel with Wild Vista Expedition implicates that you have read, fully understood and agreed to the terms and conditions described below. If you have any questions or doubts, please contact us

Booking and paying your trip.

  • Together with you we will agree what your trip will look like. After the agreement, we will send you our bank details (Dollar account at KCB Bank in Tanzania). We ask that you pay 15% of the cost within two weeks of booking. The remainder (85%) can be paid at least 1 day before the start of your trip by Cash or by Card. If the trip takes place within six weeks of booking, we will ask for the entire amount at once.

Cancellation policy.

We understand that there may be reasons that make it necessary for you to cancel your trip. Since we have to arrange a lot of things in advance, we have the following refund policy in case of cancellation:

  • Cancellation at any time by appointment, but more than eight weeks before the start of your trip: refund 75% of the total price
  • Cancellation within eight weeks, but more than two weeks before the start of your trip: refund 50% of the total price
  • Cancellation within a week, but more than a day (24 hours) before the start of your trip: refund 25% of the total price
  • Cancellation within 24 hours before the booked trip: no refund We advise you to take out a good cancellation insurance with your travel insurance to avoid high costs in the event of cancellation of your trip.

NB:We cannot be held responsible for bad weather conditions

Unexpected changes in park fees and government taxes

Due to various reasons, the Tanzanian government may decide to change park fees or tourism taxes. These are not included in the price calculation of your safari/climbing and are beyond our control. While we understand this may be inconvenient for you, we will pass on any changes to you.

Changes in accommodation

Wild Vista Expedition deserves the right to change your accommodation on a reasonable basis.

Physical and material damage

Wild Vista Expedition cannot be held liable for any damage caused during a trip that was booked through Wild Vista Expedition. We advise you to arrange adequate travel and health insurance

To avoid problems, we recommend that you take out good travel insurance with good cancellation conditions. You may also consider to book a flying doctors insurance at AMREF.

Create Your Own Tour

Helping You To Create A More Exciting Tailor-Made Tours!

Whether you are ready for Tanzania Safari Dream or Kilimanjaro Adventure or Beach Relaxation for a few days or a few weeks long, our experts will create an itinerary from scratch, fully tailored to your wishes. Want to visit a beautiful destination or start an adventure to reach the top, or relax in a paradise, we will make it happen.